Process And Capability Assessment

Process And Capability Assessment

3AB’s Process and Capability Assessment Service is a comprehensive methodology for assessing process effectiveness, prioritizing processes to align with business strategy, and evaluating an organization’s readiness for change.

We work with you to measure process performance and maturity levels of all operational areas. With performance baselining and benchmarking, process analysis, management interviews and working sessions, we will identify root-cause issues, key opportunities and recommendations for each operational area.
Process Assessment and Value Targeting provides the quickest path to adding business value by targeting the highest value-added opportunities across high impact processes.

Our Process Assessment service capabilities are customized to your specific business situation to ensure that maximum value is enabled,

Process Definition / Hierarchy:

We work with clients to define core processes and identify the business process hierarchy. This visual process architecture is divided from high-level complex processes to low-level sub processes.
By defining business functions and processes in this hierarchical format, we can identify improvement opportunities and advance process maturity.

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Process Documentation:

Our documentation tools and techniques depict current state and future state processes while fostering a detailed understanding of end-to-end processes and inter-relationships.

Clear and accurate process documentation:

  • provides the basis to manage and improve processes
  • orients employees to core processes
  • ensures a consistent view of operations
  • fosters consistent and standardized procedures
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Process Maturity / Opportunity Assessment (Matrix):

Process maturity is based on several key criteria that we use to determine maturity and identify key themes, issues and opportunities of processes. Criteria assessed include:

  • Process Awareness & Knowledge
  • Process Alignment & Ownership
  • Process Effectiveness
  • Performance Metric Alignment

Opportunity Prioritization:

Process improvement opportunities are prioritized based on value impact, level of risk and level of effort. Through this quantitative and qualitative analysis, you’ll be able to select the right opportunities at the right time, maximize ROI and effectively move toward your goals.By defining business functions and processes in this hierarchical format, we can identify improvement opportunities and advance process maturity.

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